FlowSure is more than a simple leakage-detection system. FlowSure is self-learning anomaly detection software that helps to identify and predict network events to enable you to prevent rather than respond to major events.

Reduce costs of contact handling, compensation, regulatory penalties

Meet and exceed regulatory targets

Improve customer service levels

Prevent major instances of flooding and leakage

Manage multiple network events occurring simultaneously

Determine severity of network events from the control centre via telemetry data

What does FlowSure do?

FlowSure’s self-learning capabilities provides autonomous network management support for your operations, control centre and other key areas of your business. FlowSure uses readily available real-time data and smart algorithms operating in an Artificial Neural Network to automatically identify when a large burst or other significant event is happening, or is about to occur, in your network.

Key strengths of FlowSure

  • Self-learning and maintaining
  • Maximises use of existing data. No additional instrumentation required.
  • Deploy on company servers. Quick setup and browser-based.
  • Configurable user interface. Display info from multiple systems.
  • Algorithms underpinned by strong academic research
  • Adaptable to both clean water and waste water environments


FlowSure continually monitors the water supply network until it detects abnormal behaviour. It then alerts the appropriate operational control and maintenance teams that a burst or other event is occurring. The configurable user interface provides guidance on the size of the event and maps of the affected area.

What makes FlowSure different?

FlowSure is an innovative smart alarm system that, unlike other similar systems, learns the acceptable level of tolerance for any given signal. Rather than working to pre-set thresholds, the system teaches itself from pre-installed data what is and is not usual and acceptable within a network’s telemetry data. FlowSure then sets and continuously adapts its own thresholds and reports anomalies against these learnt behaviours.

This means that FlowSure can produce more accurate alarms, enabling maintenance teams to react proactively in a precisely targeted manner and more quickly – reducing costs, avoiding penalties and improving levels of customer satisfaction as an outcome.

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Automated network event identification to improve customer service levels. Download the FlowSure product brochure to learn more.

Click here to view the Water Projects Online cast study.

Click here to view the WWT article about FlowSure.


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